The Bank Teller is the face of the financial institute – the person behind the counter who smiles warmly and helps customers to open new accounts, transfer funds, make withdrawals and complete many other in house transactions.
Be wary though, if you are ambitious and dream of moving through the ranks to Bank Manager, this may not be the best starting point.
It may seem logical that a Teller would be the first step in a banking career but in reality, the skills set for a Teller and other higher positions within the Bank are very different and this is not always seen as a progressive role.
Don’t let that put you off though. If you’re looking for a safe and stable job and you’re in it for the job satisfaction rather than the promotional prospects, this could be a great choice.
With exceptional customer service skills, a high level of proficiency with numbers and IT and an integral understanding of what makes a good customer experience, the Bank Teller’s job is an important one.
Sadly, the turnover is high. As people realize the prospects for promotion are limited, so they tend to move on to pastures new – but the flip side of the coin is that this means there are almost constant openings.
In terms of qualifications, you don’t need anything specific. A high school education and the ability to demonstrate a sound understanding of maths is often enough to secure you an entry level position; further training will be provided on the job.
Median Pay
Median pay according to the US bureau of labor statistics in 2019 for bank tellers is $34,110 dollars per year. Payscale.com put set figure a little lower at $29,787 per year.
It should be noted, That there it’s a fairly large amount of tellers that work on an hourly basis were not salaried, Is This profession doesn’t always require an advanced degree in contract many entry-level professionals.
Because of high turnover, indecent hourly pay, tell her jobs attracts a lot of young professionals, lured by flexible scheduling indecent benefits for part-time work. For career tellers however salaries flatline at around 10 to 15 years of experience.
Growth is slow and steady for the first 10 to 15 years, however after about $20,000 dollars a year, but usually can be achieved between 10 and 20 years, salary stop increasing, And thus a professional tell her with 20 years experience will likely make the same as one with 12 years of experience.
Bank Teller Salary Statistic 2019
2019 Median Pay | $28,110 per year $13.52 per hour |
Typical Entry-Level Education | High School diploma or equivalent |
Work Experience in a Related Occupation | Not Required |
On-the-job Training | Short-term on-the-job training |
Number of Jobs, 2019 | 520,500 |
Job Outlook, 2014-2024 | -8% |
Employment Change, 2014-2024 | -40,000 |
Industry Forecast
Like many jobs across America that only require a high school diploma, this industry isn’t growing. In fact the teller industry as a whole it’s forecast to decline at around 8% from 2014 to 2024.
Through history, market growth in the teller industry was propelled by the continual expansion of bank branches across America.
However, in recent years, with the growing number of online banking solutions and mobile banking solutions, the demand for physical bank branches has decreased, and so thus has the demand for bank tellers to operate said branches.
Still, job prospects aren’t all that bad because many bank tellers leaves occupation as they don’t see it as a career long endeavor, this means that hourly jobs pop up quite frequently.
This is a great entry level professional job to gain experience, or to do well in university, around job hunting for another career type position.
If you’re already a teller, and worried about your future,You can go back to school, are take some online classes become more knowledgeable in the financial industry, and transition into other types of work such as customer service representation for financial firms, financial administrative positions, the financial customer service type positions.
Also, good looking to transition, patellar position can provide useful customer service and sales experience, which are two skills you can use to transition into many different industries all across the country.
In a sense, even though bank teller positions are shrinking over-all, they are still great flexible jobs that provide decent benefits and can also equip you with the sales customer service type experience that is necessary to fluidly transition into other industries.
Common Types of Tellers
The most abundant type of teller is obviously a bank teller. These are the people that you see when you drive through your local branch and help you with your personal banking transactions.
However within the tell her industry if there are more varied financial roles that people can perform in the same banks.
Besides telling and working with customers at the front desk or drive-through, tellers can also work as customer service representatives for regional and national banks.
Tellers can also work as personal bankers, or take on more managerial roles searches branch manager or teller supervisor positions.
As mentioned above industry is forecast to shrink, however those working as tellers and banks have plenty of opportunity to gain more financial management experience, so that they can transition into other higher paying finance subindustries.
Sample Resume Download (MS Word Format)
Below is an example of professionally professionally crafted bank teller resume that you can use a starting point for writing your own.
This is simply to give you an idea of the formatting and the type of information that’s included on a Teller resume, and you want to make sure that you customize it to reflect your own personal experiences.
How To Write Your Own
Being in finance, and also being one of the most visible positions for egg or credit institution, a a big guitars resume has to blend a unique mix of customer service type experiences and skills along with more technical knowledge that’s required for dealing with financial transactions and security on a daily basis.
Look at the above example resume, and also jot down as many experiences as you can remember from your previous teller positions on a piece of paper before you actually start typing out your resume.
Once you have a good long list go through and select only the most impressive, these are the ones they’ll actually put on your resume.
Bullet points should be quantifiable whenever possible, meaning that when talking in dollar terms right out that numerical expression of the amount.
This can include an experience bullet point where you mention the total dollar value of transactions you facilitated on a daily basis, or branch audits you assisted management with exceeding $1 million in total valuation.
The point here is to get scope to your achievement with their numbers so the reader has a better idea of the importance or gravity of The tasks performed.
In addition, you want to include customer service type experiences such as dealing withVIP clients, corporate accounts, or achieving commendable satisfaction rates from customers.
Sample Bullet Points
Below are some examples of bullet points that would be common and desirable on a bank teller tight resume that you can use for inspiration when writing your own.
Sample Bank Teller Bullet Points
Task |
---|
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. |
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. |
Enter customers' transactions into computers to record transactions and issue computer-generated receipts. |
Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. |
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. |
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. |
Order a supply of cash to meet daily needs. |
Receive and count daily inventories of cash, drafts, and travelers' checks. |
Prepare and verify cashier's checks. |
Sort and file deposit slips and checks. |
Carry out special services for customers, such as ordering bank cards and checks. |
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. |
Identify transaction mistakes when debits and credits do not balance. |
Arrange monies received in cash boxes and coin dispensers according to denomination. |
Resolve problems or discrepancies concerning customers' accounts. |
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. |
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. |
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. |
Process and maintain records of customer loans. |
Count, verify, and post armored car deposits. |
Monitor bank vaults to ensure cash balances are correct. |
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. |
Perform clerical tasks, such as typing, filing, and microfilm photography. |
Issue checks to bond owners in settlement of transactions. |
Compute financial fees, interest, and service charges. |
Quote unit exchange rates, following daily international rate sheets or computer displays. |
Prepare work schedules for staff. |
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. |
Career Objective
The career objective is introduction to your resume,And consists of just a couple of sentences restate your relative experience or education, and the reason why an employer should hire you.
Essentially, you have to communicate why you want the job and why they should hire you in under three sentences.
Every current sector should customize for the job you’re applying to because you want to state the name of that employerIn the crew rejected, and also highlight the experience that matches what the employer is seeking in their job description.
Kick off the section with your years of experience, or any internships or educational experiences relevant to the position if you’re an entry-level candidate.
Mention any duties that are listed in the job description in your own current active such as handling customer transactions on daily basis, running credit reports, and balancing branch cash drawers and safes.
Don’t be too conservative with your career objectives, they can feel a little bit like bragging, however the whole point is to peak the readers interest to get them to read the rest of your resume so that you can get an interview.
If you’re having trouble trying to comprehend what should be included in your career objectives, think of it as a simple elevator pitch, except you’re going from the third-floor to the first floor, meaning you can only communicate a few key sentences to the person in the elevator with you before the doors open and they leave.
It’s not that hard, because they already know your name and address, because that’s above the crypt jacket on the resume, just focus on what makes you great and you should be set.
Additional Skills & Certifications
The additional skills and certification section on a Teller resume is probably the place where you’ll deal to shine above the competition. This is because many tellers will have similar professional experience sections, as the tasks the tellers perform on a daily basis are relatively routine.
One thing that all Tele resumes should include an additional skills section our points relating to either sales, Customer service, her customer relations, as the role of color, being the public face of the bank, depends on someone with the ability to both sell and maintain high levels of client satisfaction.
Even though many Teller resumes will have customer service type skills listed, you can set yourself apart with skills that other tellers might not have because they don’t need to use them on the daily basis yet they’re still useful and unique circumstances.
For example, including that you’re relatively fluent in Spanish can be a huge plus with increasingly diverse demographics across American cities.
Likewise, including useful software knowledge such as the entire Microsoft office suite not just Microsoft Word, but also excel, PowerPoint, Outlook, and even or technical skills like simple coding knowledge, Adobe Illustrator knowledge, Adobe Dreamweaver knowledge, or even Photoshop abilities, can be seen as a huge asset to the small regional branch that operates more like a startup and expects all of its workers to perform multi functional duties within the branch.
The more skills you bring to the table, the more valuable than asset you’ll be too employer, in the greater your chances are of achieving both the position and better leverage when negotiating pay, If it is negotiable that is.
Useful Skills to Include
It those a table of useful skills that you can include our resume for a teller position, Although these are generic skills and as mentioned above you want to try to include something that makes you unique it will help you stand out from the dozens of other applications that the HR Manager will be reading
Useful Bank Teller Skills
Skill | Skill Description |
---|---|
Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
Speaking | Talking to others to convey information effectively. |
Reading Comprehension | Understanding written sentences and paragraphs in work related documents. |
Mathematics | Using mathematics to solve problems. |
Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
Service Orientation | Actively looking for ways to help people. |
Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
Writing | Communicating effectively in writing as appropriate for the needs of the audience. |
Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
Coordination | Adjusting actions in relation to others' actions. |
Instructing | Teaching others how to do something. |
Time Management | Managing one's own time and the time of others. |
Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. |
Persuasion | Persuading others to change their minds or behavior. |
Learning Strategies | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
Negotiation | Bringing others together and trying to reconcile differences. |
Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. |
Systems Analysis | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
Systems Evaluation | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
Operation Monitoring | Watching gauges, dials, or other indicators to make sure a machine is working properly. |
Operation and Control | Controlling operations of equipment or systems. |
Quality Control Analysis | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
Operations Analysis | Analyzing needs and product requirements to create a design. |
Programming | Writing computer programs for various purposes. |
Science | Using scientific rules and methods to solve problems. |
Management of Financial Resources | Determining how money will be spent to get the work done, and accounting for these expenditures. |
Management of Material Resources | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
Technology Design | Generating or adapting equipment and technology to serve user needs. |
Equipment Selection | Determining the kind of tools and equipment needed to do a job. |
Installation | Installing equipment, machines, wiring, or programs to meet specifications. |
Equipment Maintenance | Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
Troubleshooting | Determining causes of operating errors and deciding what to do about it. |
Repairing | Repairing machines or systems using the needed tools. |
And there you have it, all you need to craft your own Teller resume!